Terms of Service

These Terms of Service ("Terms") govern your access to and use of ᚱevgard (the "Service"), operated by ᚱevgard ("ᚱevgard," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business.

ᚱevgard provides a Wi-Fi captive portal and customer-feedback platform that enables local businesses to capture guest contact information, request verified Google reviews, intercept negative feedback, and dispatch AI-assisted follow-ups and apologies. The Service is offered on a per-location subscription basis.

To use the Service, you must provide accurate business and contact information and keep it current. You are responsible for safeguarding your account credentials and for all activity under your account. You must be at least 18 years old and legally able to enter into a binding contract.

The Service is sold per location, on a monthly or annual billing cycle, at the prices displayed at checkout. Subscription fees are billed in advance through our payment provider (Base44 Payments, powered by Wix).

• Auto-renewal. Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date.
• Cancellation. You may cancel at any time from your dashboard. Cancellation takes effect at the end of the current paid period; no partial refunds are issued for unused time except where required by law.
• Price changes. We may change pricing for future billing cycles with reasonable advance notice. Existing subscriptions continue at the then-current rate upon renewal.
• Taxes. You are responsible for any applicable taxes, except for taxes on ᚱevgard's net income.

You agree not to:

• Use the Service to collect personal data without lawful consent, or in violation of applicable privacy, anti-spam, or telecommunications laws;
• Send unsolicited marketing to Guests in breach of laws such as CAN-SPAM, CASL, GDPR, or the TCPA;
• Misrepresent your business, impersonate another, or upload content you do not have the right to use;
• Attempt to access, disrupt, or reverse-engineer the Service, or use it to harm any person or business; or
• Resell or sublicense the Service without our written consent.

You are the controller of the personal data you collect from your Guests through the captive portal. You are responsible for (a) obtaining valid consent before collecting Guest contact information, (b) providing any required privacy notices and opt-out mechanisms, (c) honoring Guest data requests, and (d) complying with all applicable laws in your jurisdiction. ᚱevgard processes Guest data on your behalf as your service provider.

Certain features use artificial intelligence to analyze feedback and draft suggested responses. AI-generated content is provided as a draft and may contain errors or inappropriate suggestions. You are responsible for reviewing and approving any message before it is sent to a Guest. AI outputs are not legal, medical, or professional advice.

ᚱevgard facilitates requests for Google reviews but does not control, guarantee, or moderate the content of reviews published on Google or any third-party platform. We are not responsible for the accuracy or legality of Guest feedback submitted through the Service. You agree not to offer incentives for reviews in a manner that violates Google's policies or applicable law.

The Service, including its software, design, and branding, is owned by ᚱevgard and its licensors and is protected by intellectual-property laws. Brand assets you upload remain your property. We grant you a limited, non-exclusive, non-transferable license to use the Service for the term of your paid subscription, subject to these Terms.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT IT WILL INCREASE REVIEWS OR REVENUE. AI-GENERATED CONTENT MAY BE INACCURATE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVGARD AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS OR REVENUE, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless ᚱevgard and its affiliates from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your breach of any law or third-party right — including claims related to the Guest data you collect.

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if your subscription lapses, or to protect the Service or other users. Upon termination, your right to use the Service ends; provisions that by their nature should survive — including ownership, disclaimers, and limitation of liability — will remain in effect.

We may revise these Terms from time to time. We will post the updated version here with a new "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the jurisdiction in which ᚱevgard is established, without regard to conflict of laws principles. We will seek to resolve disputes informally first. Any unresolved dispute will be brought exclusively in the competent courts of that jurisdiction.

If you have questions about these Terms, please contact us at legal@revgard.com.